Addressing APAC based corporate roles of a legacy Indian-global system integrator
The Client Overview
Our client is an Indian originated global system integrator, which made outsourcing meaningful and popular across the world.
The client has its own legacy of multiple decades, well known in IT Services name worldwide.
The Strategic Challenge
As we know, the rise of artificial intelligence, RPA technologies and global competition; brings a lot of pressure on operative margins and delivery. Our client was no different, was under severe operative margin optimization pressure, wanted a seasoned Operational Leader to manage Planning, Assurance and Optimization of a few units with a gross revenue of 2.5+ Billion $ annually.
To add to the existing headhunting challenges, the board decided to hire a diversity leader; the role was based out of India.
The RichmondSP Impact
We successfully headhunted a Unit Planning & Assurance leader with diversity, the designation given was a Chief Operating Officer of designated units with 2.8B$ in total revenue. She played a major role in further streamlining the processes to optimize operative margins and unit predictability. We managed to deliver this position in a 90 days period.
Another positive impact on RichmondSP side was to work on another critical position as we went on to close Global Head of Quality practice in Bangalore, India.
Further we got empaneled to UK & Europe geographies and are still serving the client for the past 4 years.
Executive Appointments Delivered
We operate strictly at a boundary of 15+ years of experience of sales leadership. Every successfully closed mandate has been for business-critical, senior-level appointments, including:
- Country Heads
- Senior Vice Presidents (SVPs)
- Vice Presidents (VPs)
- Associate Vice Presidents (AVPs)
Through our rigorous, borderless search capabilities, and enviable global network, RichmondSP continues to ensure the client remains robustly leadership-ready in a rapidly shifting global market.